After Hours Hero | Smart Business Phone & SMS System for 24/7 Lead Capture

70%

of customers prefer texting over calling

24/7

lead capture so you never miss a job

30s

AI summaries vs. 5-minute recordings

5+

team members can ring simultaneously

Core Features

Respond Faster Than Your Competition

Real-time alerts, two-way texting, and intelligent routing ensure your team captures every opportunity—day or night.

Multi-Ring Technology

Ring up to 5 team members simultaneously. The first available person answers, so customers never wait. Perfect for sales, support, and on-call teams.

Two-Way Business SMS

Meet customers where they are. Send and receive texts from your business number. Share photos, PDFs, and documents instantly.

AI Voicemail Summaries

Get AI-generated summaries delivered instantly. Know who called, why, and what they need—prioritize callbacks without listening to recordings.

Advanced Caller ID

Know who's calling before you answer. See name, address, carrier type, and complete call history displayed instantly on your screen.

Custom IVR Menus

Greet callers with professional, branded audio. "Press 1 for Sales, Press 2 for Support..." Multi-language support for English and Spanish.

Click-to-Callback

Return customer calls directly from your dashboard with one click. Always shows your business number—never your personal cell.

Smart Call Routing

Never Miss an Important Call Again

Intelligent routing ensures every inbound call reaches the right person—fast. Configure your system exactly how your team works.

1

Cascading Ring

Calls cycle through a custom sequence. Each rings for 10 seconds before moving to the next if unanswered.

2

Waterfall Routing

If the first person doesn't answer, automatically try the next. Reduce missed calls and voicemail loops.

3

Business Hours Automation

Calls route differently during business hours vs. after hours. Holiday detection handles major holidays automatically.

4

VIP Direct Connect

Priority callers can skip the menu and reach a person immediately. Overflow handling prevents endless ringing.

After-Hours Customer Champion

Stay open for business—without staying late. Configure the system to automatically answer calls or guarantee a prompt callback the next business day.

Route emergencies to on-call mobiles 24/7
Keep routine calls to voicemail while true urgencies get answered
Designated responders for specific call types

After-Hours Info by Text

Instantly send helpful details via SMS: emergency contacts, store locations, service info, appointment links, or self-service instructions. Callers get answers without waiting.

Industries We Serve

Built for Businesses That Can't Miss a Call

From property management to professional services, After Hours Hero keeps your business responsive around the clock.

Property Management

Route maintenance requests to the right team

HVAC, Plumbing & Electrical

Never miss a service call, even on-site

RV Parks & Campgrounds

24/7 reservation and guest support

Short-Term Rentals

Guest communication anytime, anywhere

Medical Practices

HIPAA-conscious after-hours triage

Legal Firms

Capture leads and client calls 24/7

IT & Managed Services

Critical incident escalation paths

Home Service Franchises

Unified comms across all locations

Team Dashboard

Oversee Your Revenue Team with Ease

Gain complete oversight of your team's performance from one intuitive mobile app. Monitor how well customers are being served and recognize top performers.

Comprehensive Monitoring

Review phone calls, texts, recordings, and voicemails in a centralized dashboard.

Resolution Tracker

Team marks calls "Resolved" once handled. Watch unresolved count drop live—goal: zero open calls by end of day.

Call Tagging

Tag calls to track who is calling and why. Build valuable data on customer trends.

Shared Ownership

Faster closes, cleaner handoffs. No call left behind. Everyone sees what needs attention.

Resolution Tracker

47 calls today

44 resolved 3 open

AI-Powered Intelligence

Turn Every Call Into Actionable Data

AI transcription, searchable records, and smart tagging give you insights that drive business growth.

Automatic Call Transcription

Every call is recorded and converted to searchable text. Find any conversation by keyword, date, or customer name. Customizable AI prompts tailored to your industry.

Call Resolution Tracker

Track every daily call. Team marks calls "Resolved" once the issue is fully handled. Watch your unresolved count drop live throughout the day.

0

Goal

End-of-Day Target

Zero open calls. No call left behind.

Complete Call History

See every interaction with a customer in one place: calls, texts, voicemails, and notes. Conversation threading shows complete text history with each customer.

Compliance & Audit Trail

Call recording for dispute resolution and quality assurance. Track who handled each call, when, and what actions were taken. Secure message archiving.

Scale Without Growing Pains

Reduce Costs, Not Capabilities

Eliminate expensive phone systems. No PBX hardware, no per-seat licenses, no IT department required. One number, unlimited users.

Add Locations

Expand to new markets without new phone infrastructure

Multiple Brands

One dashboard for all your business lines

User Permissions

Control access by role: managers, staff, locations

Centralized Reports

See performance across your entire organization

Professional Image, Small Business Budget

Consistent caller ID—always show your business number, even from personal phones
Shared inbox—multiple team members can view and respond to texts
No long-term contracts—flexibility to adjust as your business needs change
Mobile-first design—manage calls from any smartphone, tablet, or computer

Get Started in Minutes, Not Months.

No hardware to install. Works with the phones you already have. Upload your greeting, add your team, and start taking calls today.

Sign Up Now Schedule a Demo

Keep your existing number Quick onboarding No training manual required